PROJECT 14 / ACTIVATIONS & EMPLOYEE ENGAGEMENT

Employee Recognition & Internal Engagement

Making the people who deliver services visible inside the organizations they sustain.

ORGANIZATIONRATP Dev / Greensboro Transit Agency | Greensboro, NCPERIOD2025-2026MY ROLEInternal Communications, Recognition & Creative Delivery
01 / THE CHALLENGE

The problem behind the work.

Give internal communication and service recognition the same intentionality as external brand marketing.

02 / WHAT I LED

Strategy translated into action.

I developed employee-facing communications, recognition stories, portrait and headshot initiatives, staff morale materials and engagement programming. I combined creative production with collaboration across operational teams and agency leadership.

03 / THE OUTCOME

What the work delivered.

More structured recognition and communication material that elevated employee contributions and gave managers repeatable tools for engagement.

Notes on evidence and attribution.

Work-in-progress artwork for the December 2026 awards banquet is not being represented here as a completed event. This case summarizes already-developed internal communication and recognition work.

Selected work was performed in the stated consulting or employment capacity; it is not presented as a client commission from NDKA unless specifically identified as such. Organizations shown are not endorsements of NDKA.

NEXT / SELECTED WORK

Strategic Planning & School Outreach